Help

Shipping policy

Last updated

In short: free tracked shipping to the US. Orders leave in and usually arrive in .

Where we ship

We currently ship to addresses in the United States only.

Cost

Shipping is free on every order.

How long it takes

  • Processing: to prepare and hand your order to the carrier.
  • Delivery: usually after that. We show the expected date range before you pay.
  • Holidays and carrier delays can add a few days. We'll tell you if we expect a delay.

Tracking

When your order ships we email you a tracking link. See Track your order if you can't find it.

If something goes wrong

  • No tracking update for 10 days, or not delivered within 30 days of ordering: contact us and we'll send a replacement or refund you in full.
  • Arrived damaged: send us a photo within 7 days of delivery and we'll replace it or refund you. You don't need to send it back.
  • Wrong address: please check your address at checkout. If you spot a mistake, contact us straight away; we can change it until the order ships.

Questions? Email us at .