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Shipping policy
Last updated
In short: free tracked shipping to the US. Orders leave in and usually arrive in .
Where we ship
We currently ship to addresses in the United States only.
Cost
Shipping is free on every order.
How long it takes
- Processing: to prepare and hand your order to the carrier.
- Delivery: usually after that. We show the expected date range before you pay.
- Holidays and carrier delays can add a few days. We'll tell you if we expect a delay.
Tracking
When your order ships we email you a tracking link. See Track your order if you can't find it.
If something goes wrong
- No tracking update for 10 days, or not delivered within 30 days of ordering: contact us and we'll send a replacement or refund you in full.
- Arrived damaged: send us a photo within 7 days of delivery and we'll replace it or refund you. You don't need to send it back.
- Wrong address: please check your address at checkout. If you spot a mistake, contact us straight away; we can change it until the order ships.
Questions? Email us at .